Shipping policy

Shipping Policy

Processing time

Orders are typically processed within [1–3] business days after payment confirmation. Orders are not shipped or delivered on weekends or public holidays.

Shipping destinations

We currently ship to: [list countries/regions, e.g., mainland China, or worldwide].

Shipping rates and delivery estimates

Shipping charges are calculated and displayed at checkout based on your location and chosen shipping method.

Delivery times are estimates and are not guaranteed; they may be affected by customs processing, weather, or carrier delays.

Order tracking

Once your order ships, you'll receive a confirmation email with a tracking number so you can monitor your delivery.

Customs, duties, and taxes (international orders)

For orders shipped outside of China, your order may be subject to import duties and taxes levied by the destination country. These charges are the responsibility of the customer and are not included in the item price or shipping cost. Please check with your local customs office for more information before placing an order.

Lost or delayed packages

If your package has not arrived within the estimated delivery window, please contact us at [support email] and we'll investigate with the carrier.

Incorrect shipping addresses

Please double-check your shipping address at checkout. We are not responsible for orders delivered to an incorrect address provided by the customer, though we'll do our best to assist in redirecting the shipment where possible.

Contact us

For shipping questions, contact: [Business Name] [Support email]